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Am i in a contract? And small question about clalling

  • July 11, 2024
  • 1 reply
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Hi I joined the £6 a month unlimited calls and texts, first question. Am I in a contract for say 12 or 18 months etc or can i cancel anytime?

2nd question is. I am using a £34.99 nokia phone not smart got from Argos, It seems to work perfectly and does with my sons Giffgaff 02 network based simcard but with the IDmobile simcard sometimes phonecalls that last over 15 minutes cut out. So i have ruled out the Nokia phone being the issue by testing with my sons giffgaff 02 network simcard and calls can last well forever and the 02 network in my area is actually lower signal by quite a bit than IDmobile which I believe is based on the three network.

So why do phonecalls cut out and am i in a contract or not.

Thanks for anyone who replies, I am partially sighted and can’t see to type properly anymore and often I need to get my Autistic son to type emails and things like this for me as I tell him what to say.

Again thanks to anyone who has the answers.

Susan.

Best answer by Matthew T

Morning @Susan998,

Can confirm you're on a 1 month rolling SIM so you can cancel anytime with 30 days notice. As a heads up, our network partner Three UK are switching off 3G soon, so please double check your £34.99 Nokia is 4G compatible or you’ll no longer be able to make calls once the switch off takes place.

Thanks.

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Matthew T
iD Mobile Employee
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  • iD Mobile Employee
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  • July 24, 2024

Morning @Susan998,

Can confirm you're on a 1 month rolling SIM so you can cancel anytime with 30 days notice. As a heads up, our network partner Three UK are switching off 3G soon, so please double check your £34.99 Nokia is 4G compatible or you’ll no longer be able to make calls once the switch off takes place.

Thanks.