So I recently ended my sim only iPad contract, the last date was August 8th, and I apparently owed 55p, which I paid.
Fast forward to August 14th - "your account is overdue - balance due 0.00"
August 15th - "your account is overdue - balance due 0.00"
August 20th (so nothing for 5 days) "your account is overdue - balance due 0.00"
but now August 21th - "your account is overdue - balance due 12.00"
The app was showing the same value and it changed today.
I haven't used the ipad data for months, and ended it back in June
Any ideas?
Solved
Any idea why I'm overdue payment of £0?
Best answer by Kevin M
We'll likely need you to contact us and confirm some personal details in order to take a look into this for you
If you could get in touch with us either through:
Dialling 0333 003 7777 for our Customer Services Team.
Reaching our Live Chat Team here: https://www.idmobile.co.uk/help-and-advice/contact-us
Contacting our Social Media Team on Facebook or Twitter
Emailing our office at:
If you're choosing to email us, please include in your email your iD Community username, your full name, home address and postcode, mobile number, and email address.
Thanks
This topic has been closed for replies.
We'll likely need you to contact us and confirm some personal details in order to take a look into this for you
If you could get in touch with us either through:
Dialling 0333 003 7777 for our Customer Services Team.
Reaching our Live Chat Team here: https://www.idmobile.co.uk/help-and-advice/contact-us
Contacting our Social Media Team on Facebook or Twitter
Emailing our office at:
If you're choosing to email us, please include in your email your iD Community username, your full name, home address and postcode, mobile number, and email address.
Thanks
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