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app help

C
New
 Contributor

Hey, I have an Aussie phone, how can I download your app? 

    5 replies

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • 463 replies
    • June 5, 2025

    If ANDROID; simples😅

     

    https://play.google.com/store/search?q=id+mobile+app+uk&c=apps

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    C
    New
 Contributor

    That just gives me uk id check apps :( 

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2215 replies
    • June 5, 2025

    Hi ​@Charliejfouracres 

     

    Thanks for getting in touch. 

    The app may not be compatible on your handset. 

    What is the make/model please?

     

    Natalie 

    C
    New
 Contributor

    Samsung galaxy s24 ultra :) 

    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • 4183 replies
    • June 9, 2025

    Hey there ​@Charliejfouracres, the app should be downloadable via that device for sure. When you go onto your relevant app store and search iD Mobile, do we show up to download?

     

    Thanks,

    Tyler

     

     

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