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app not working

  • September 4, 2024
  • 2 replies
  • 14 views

App not working. Saying it's dangerous and I'm due to upgrade mobile. Uninstalled, reinstalled. Cleared cache, force stopped app but nothing working 

2 replies

  • Helpful
 Contributor
  • 27 replies
  • September 5, 2024

what app?   I’ll take a wild stab and assume for the ID mobile (cr)app.  If not, the following still applies:

 

Where did you get this from? 

how was it installed? 

What is telling you it is “unsafe”?


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4126 replies
  • September 9, 2024

Hey there @David Lauder 89, welcome to Community!

 

Can you send a screenshot of what error you’re receiving please?

 

If you require further help with your upgrade however, please call our sales team on 02071391397.

 

Thanks,

Tyler