Why I tried to contact live chat in regards to my daughters sim which I set up in my name ect. Chat said my address didn't match. I logged into the account and will not show plan says Ooppps something went wrong. I also can't find a tab to change my address?? I also want to check out new plans but can't do anything
Best answer by Lauren
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Hi
However, if you’re unable to get through to the live chat team, just let us know on here and we’ll be happy to send you a PM.
-Lauren
Yes please could you send me a PM.
Also is the id accounts not working? Alot of people complaining about not seeing there plans and not being able to do anything
+4
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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