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Question

App sending code to mobile no. but it is only used in kids watch not phone


Rachel Murray101
New
 Contributor

I got a SIM card for my son to use in his smart watch called Imoo. Got it working but for me to set up the iD mobile app to keep track of his data usage etc, it’s trying to send a code to the sim number to get me logged into the app, however the watch cannot receive text messages from random numbers so it won’t come through. 
 

How can I get round this? 

3 replies

Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 788 replies
  • April 30, 2025

Hi ​@Rachel Murray101 

Do you have a different handset you can pop the SIM in to receive the code?


Rachel Murray101
New
 Contributor

I have my own phone. Could I use that? Would I have to go through a whole set up process? I just want to set a lower limit for the spending. 


Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 788 replies
  • April 30, 2025

No, you should just be able to obtain the code and continue.