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App won't work


Since the Web and app closed over night for many days maintenance I'm no longer able to use the app just continually loops “somethings wrong try again later.” even the Web page is hit and miss.

I've read other place Re register app if so how it immediately asks for email and starts log in process.

Greatly appreciate a solution!

Best answer by fozzys1

It works on line, and now the app also works. Ive since learnt its a terrible service via the app and this forum via an iD shop.

Great shame

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5 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • June 14, 2024

Hi @fozzys1 

 

Are you still having issues with this?

 

If so, please let us know so we can get in touch.

 

For a quicker service, we’d recommend the live chat.

 

Tom


  • Author
  • New
 Contributor
  • 2 replies
  • June 19, 2024

Tom thanks for the reply. I didn't recive any notification so late reply.

Exactly the same issue, app still useless.


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8175 replies
  • July 3, 2024

Hi @fozzys1,

Welcome to the Community!

Are you able to try and log into your account online and see if that works?

 

Kash


  • Author
  • New
 Contributor
  • 2 replies
  • Answer
  • July 3, 2024

It works on line, and now the app also works. Ive since learnt its a terrible service via the app and this forum via an iD shop.

Great shame


Tyler
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 3801 replies
  • July 17, 2024

Hi there @fozzys1, thank you for your feedback.

 

We’re glad to hear both are working now for you.

 

Thanks,

Tyler