The newly updated app just won’t work. I need to increase my spending cap from £0 due to a visit to the USA. Cannot see how to do that from ID mobile site. Can anyone help, please?

The newly updated app just won’t work. I need to increase my spending cap from £0 due to a visit to the USA. Cannot see how to do that from ID mobile site. Can anyone help, please?
Best answer by andewhite
Forum members can’t look at iD customers accounts,
Talk to an iD adviser online at https://idmobile.co.uk/live-chat, or perhaps try adjusting the setting from https://my.idmobile.co.uk.
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