Apple Music 3 month offer not working | iD Mobile Community
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Apple Music 3 month offer not working

  • June 5, 2025
  • 4 replies
  • 40 views

When I click the link in the email, it says “UID Missing or incorrect”

4 replies

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • June 5, 2025

Sorry to hear this ​@nmcnmc 

Have you tried a different device and/or browser?


  • Author
  • New Contributor
  • June 5, 2025

Yes, same response


  • Author
  • New Contributor
  • June 6, 2025

Sorry to hear this ​@nmcnmc 

Have you tried a different device and/or browser?

I have tried 3 devices and 4 browsers, all have exactly the same result


Siân W
iD Mobile Employee
Forum|alt.badge.img+19
  • iD Mobile Employee
  • June 8, 2025

OK ​@nmcnmc  

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.