Good morning, and may I wish you a Happy New Year.
I've tried the email link for Apple Music,
that I received when I joined up with yourselves, but it doesn't work properly.
(The link with Apple TV was also sorted by your colleague recently, as it also did not work.)
Would you sort this for me, please?
Robert
Best answer by McLelland
Tom, I can't use the private message section, as the send message button is missing.
Tom, thank you for your message, however, I have already received the same offer from Apple. They have their own promotion for a free three months of music just now.
Thank you for your help.
Robert.
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
Tom, I can't use the private message section, as the send message button is missing.
Tom, thank you for your message, however, I have already received the same offer from Apple. They have their own promotion for a free three months of music just now.
Thank you for your help.
Robert.
Hello
We are sorry to hear you’re unable to reply.
We have checked from our side and you Community settings appear to be correct.
Can you please try accessing and replying to the message via another browser?
Thanks,
Nat
Not a member yet? Create an account
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
Simply tell us: "What was your proudest or happiest achievement of 2025?"
Enter now
