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Question

Apple music offer not working

J
New
 Contributor

Hi, like many others I am unable to redeem the apple music offer. The apple TV offer works fine. Can you send a new link please?

 

    3 replies

    Siân
    iD Mobile Employee
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    • Siân
    • iD Mobile Employee
    • 1323 replies
    • June 8, 2025

    Sorry to hear this ​@Jamie83 

    Have you tried a different browser and/or device?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    J
    New
 Contributor
    • Jamie83
    • Author
    • New
 Contributor
    • 1 reply
    • June 8, 2025

    Yes, I have tried all that. Still not working. 

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • 8408 replies
    • June 9, 2025

    Hi ​@Jamie83 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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