Question

Apple Music redemption not working

I get the error

"UID Missing or incorrect."

Please send an updated link

+8

We are sorry to hear this, have you tried a different device and/or browser?

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Siân wrote:

We are sorry to hear this, have you tried a different device and/or browser?

Yes, tried on two different devices and different browsers and seeing the same.

+8

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

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Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Hi, I have the same problem, it tells me UID is missing or incorrect when I try to use the Apple Music promotion. Please help me!

+8

Hi @ivyktorosx sorry to hear this.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Rich Text Editor, editor1

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