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Apple TV link gives error message

  • July 25, 2024
  • 1 reply
  • 484 views
Lee Barnes
Community Member

Hi, when I upgraded I had a link for 3 months free Apple TV+ but when I click on it it takes me to a page with the message "UID missing or incorrect.

Please can you advise me how I can redeem the offer? Thanks 

Best answer by Matthew T

Hey @Lee Barnes,

Thanks for reporting the issue, I've fed this back to our CRM team. To claim your 3 months free Apple TV+, please contact us on Live Chat and you’ll be issued a replacement code.

Thanks.

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    1 reply

    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 1984 replies
    • Answer
    • July 26, 2024

    Hey @Lee Barnes,

    Thanks for reporting the issue, I've fed this back to our CRM team. To claim your 3 months free Apple TV+, please contact us on Live Chat and you’ll be issued a replacement code.

    Thanks.

    iD Community Manager

    Reply.


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