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Apple tv link not recived

  • June 3, 2025
  • 1 reply
  • 8 views
M
Community Member

I bought an upgrade phone 18 days ago and have not received a link to my email. I have checked spam and junk. I have spoken to multiple customer service representatives who couldn't have been less helpful. Any info would be great.

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • June 4, 2025

    Hi ​@Miabose-miller 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

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