Apple TV link not working.

I have the same issue with the link saying UID missing etc. the link for Apple Arcade and music still work. Please help as I am getting very frustrated with it   Thank you in advance

Tom

Hi ​@tomoverton 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

We’ll see you there. 

Tom

I too cannot access the free apple tv trial, but the other 2 are working. Please advise.

Hi ​@Mamamiah 

Sorry to hear this, what happens when you try to redeem the Apple TV trial?

Do you get a specific error?

Tom

Hi Tom 

It says UID missing or incorrect

Thanks

Hi ​@Mamamiah 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

We’ll see you there. 

Tom

Please message me with a working link. I am getting the same UID error. Thanks

I also have an issue with my link I don't get an error I just get a constantly spinning wheel

Hello ​@Charl_eye and ​@Joshj93 

Thanks for getting in touch. 

We would be happy to look in to this further for you via private message. 

Before we send the message over can you please confirm if you have previously had an account for Apple TV? 

Thanks, 

Nat 

​@Natalie W thanks. I haven't had one no

Still waiting on this

Hello ​@Joshj93 

Thank you for your reply and apologies for the delay in response. 

Please check your inbox for a private message from us.

Thanks, 

Nat 

Can i have a new link also please as mine not working.

Many thanks 

Hello ​@Hanson 

Thank you for reaching out to us here on the community. 

We are sorry to hear the link is not working. I’ve gone ahead and popped you over a private message to look in to this further. 

Thanks, 

Nat 

Im having the same issue.  When I click the link in the email I get an error message that says site cannot be reached.  Can you send me a new link please?  

Hi ​@Keith13 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

We’ll see you there. 

Tom

Hi my apple tv isn’t working either or the link in this chat can I please get a new link

thanks Sam

Hey there ​@Kloppo, 

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link:

https://community.idmobile.co.uk/inbox/overview

Thanks,

Tyler

Hi, my Apple TV link isn’t working. I tried to resolve this through the live chat and got through to Tareeq but was sent two Apple Arcade links and then he left / closed the chat without resolving. Could I please be sent a new working link so I can claim? 

Hello ​@jd08aby 

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Thanks, 

Natalie 

None of the links work in my email. I keep getting UID Missing or incorrec and the US apple page. Could you send me links that work? Thanks 

Hey there ​@Unclecuddles, sorry to hear this.

To confirm, is this for all the Apple free trials, not just Apple TV?

Thanks,

Tyler

Yes, all of them.

OK ​@Unclecuddles 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.