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Apple TV offer

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Please can someone advise how to get this offer?

 

Best answer by Siân

Hi ​@elaine p 

As ​@WelshPaul  advised, it is most likely in your junk/spam, but if you still can’t find it, please let us know 🙂

Thanks!

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    WelshPaul
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    • WelshPaul
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    • 2731 replies
    • April 16, 2025

    How do I redeem this offer?

    Redeem via links on iD Order Confirmation page, Order Confirmation email or email from iD sent 12 day after purchase. Restrictions and other terms apply.

    https://www.idmobile.co.uk/apple-subscriptions

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    • elaine p
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    • 4 replies
    • April 16, 2025

    I don’t have the order confirmation email...

    WelshPaul
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    • WelshPaul
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    • 2731 replies
    • April 16, 2025

    I've made a qualifying purchase but have not received an email

    Please check your junk folder and make sure it has been 12 days since your purchase. If you still cannot find an email, please visit our Help & Support page.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân
    iD Mobile Employee
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    • Siân
    • iD Mobile Employee
    • 631 replies
    • Answer
    • April 16, 2025

    Hi ​@elaine p 

    As ​@WelshPaul  advised, it is most likely in your junk/spam, but if you still can’t find it, please let us know 🙂

    Thanks!

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    E
    New
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    • elaine p
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    • 4 replies
    • April 16, 2025

    HI Sian

    I cant see it in junk/spam but I do  have a zealous filter so please can you supply link.

    Thanks in advance.

     

     

     

    E
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    • elaine p
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    • 4 replies
    • April 17, 2025

    Hi Sian - any update as above?

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8182 replies
    • April 17, 2025

    Hi ​@elaine p 

     

    Have you had any emails from iD Mobile about the purchase?

     

    How long ago did you make your purchase?

     

    Tom

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    • elaine p
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    • 4 replies
    • April 17, 2025

    I haven’t had the email - contact started Feb

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8182 replies
    • April 17, 2025

    Hi ​@elaine p 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

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