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Apple TV offer link not working

  • May 26, 2025
  • 4 replies
  • 81 views
Charles L
New Contributor

I have an email entitling me to 3 months of Apple TV. It says it doesn't expire until September. However, when I click through I get the message "UID missing or incorrect", apparently on a US Apple site. Others seem to have been sent new links when theyve had the same issue. Can I have the same please?

    4 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • May 26, 2025

    ​@Tyler Can you help?

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • May 26, 2025

      Hey there ​@Charles L, sorry to hear that. Have you tried opening via another device/browser, and if so, does the same issue occur please?

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Charles L
      New Contributor
      • Charles L
      • Author
      • New Contributor
      • May 27, 2025

      Same message on a different device

      Siân W
      iD Mobile Employee
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      • Siân W
      • iD Mobile Employee
      • May 27, 2025

      OK ​@Charles L 

      We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

      To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

      Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

      We’ll see you there.
       

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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