arrived in benidorm cant make calls?

Hi there ​@Sarah Burgwin 

You did set up roaming before you left the UK, didn’t you?

If you didn’t, this would have helped before you left

• How do I enable Roaming? F.A.Q.

Yes but can't make phone calls unless on WhatsApp ?

Hi ​@Sarah Burgwin, when calling a UK number while abroad, are you calling the number with the +44 prefix instead of 07?

Does your data/text messages work as normal?

-Lauren

Did you get an automated Rate Advice text ​@Sarah Burgwin 

Sounds silly, but stick in flight/air plane mode for about 2 mins, then switch it back off.

(Your phone should automatically adjust the +44 anyway when calling your contacts)

Does this help?

https://community.idmobile.co.uk/roaming-76/i-m-abroad-and-roaming-is-not-working-what-should-i-do-68325

Also, your phone should have latched onto one of these - Orange, Movistar, Vodafone, Yoigo

Which one did it pick?

Try a manual network search and chose one that it hasn’t already connected to.

IF that works, remember to put the phone back onto auto before you leave Benidorm. Also in manual network selection, if you turn the phone physically off it won’t manually reconnect to the network- you’d need to manually scan again.