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awful reception and different network barred!

P
Active Contributor

Hi everybody, moved to Idmobile from GiffGaff because of poor reception. I live in a well known bad area for reception.

I also have a Thai sim in my phone.

Always good reception in terms of many bars on my Thai sim but not for Idmobile!

So after playing around, this is the conclusion.

The Thai sim picks up the best betwork.

The Idmobile sim is not allowed to to pick other networks, is not allowed!

So why is this?

Would love to know why my Idmobile sim is not allowed to connect to other networks.

Regards.

Paul

Best answer by andewhite

Okay ​@Pattayapaul, the Thai SIM is allowed to use any of the UK networks for which they have a roaming agreement. 

Check with the Thai SIM provider on the networks you’re allowed to use in the UK.

While in the UK, you can only use your iD SIM with the iD Mobile network, which is powered by Three UK.

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    andewhite
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    • andewhite
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    • Answer
    • June 3, 2025

    Okay ​@Pattayapaul, the Thai SIM is allowed to use any of the UK networks for which they have a roaming agreement. 

    Check with the Thai SIM provider on the networks you’re allowed to use in the UK.

    While in the UK, you can only use your iD SIM with the iD Mobile network, which is powered by Three UK.

    Forum member (non-iD).
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8408 replies
    • June 3, 2025

    Hi ​@Pattayapaul 

     

    Sorry to hear this, in Thailand the iD Mobile SIM card should be able to use the following networks;

     

    Advanced Wireless Network Company

    True Move H Universal Communication Co., Ltd. (Real Future)

    Total Access Communications (DTAC)

     

    This may not be every available network in Thailand, however those are the ones we have roaming agreements with.

     

    Tom

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    P
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    • Pattayapaul
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    • 7 replies
    • June 3, 2025

    I should have made it clear. I am in the Uk.

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8408 replies
    • June 4, 2025

    Hi ​@Pattayapaul 

     

    Okay, are you having issues with coverage everywhere in the UK or just a certain location(s)?

     

    What device are you using the iD Mobile SIM card in?

     

    Tom

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    P
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    • Pattayapaul
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    • 7 replies
    • June 4, 2025

    Mainly M46 0BJAtherton area.

    I am useing Samsung A34

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 4220 replies
    • June 4, 2025

    Thank you for that ​@Pattayapaul. How long have you had these issues for?

     

    Does it affect calls, texts and data?

     

    Thanks,

    Tyler

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    P
    Active Contributor
    • Pattayapaul
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    • 7 replies
    • June 4, 2025

    Well yes. Because signal bars are virtually none existent. No bars at all sonetimes. But the Thai sim full bars

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 4220 replies
    • June 4, 2025

    Sorry to hear that ​@Pattayapaul. Is the iD Mobile SIM card set as the primary SIM card please?

     

    Thanks,

    Tyler

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    Reply.


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