Skip to main content

bad reception

  • December 22, 2023
  • 3 replies
  • 115 views

Rhys Davies
Community Member

Hi there, I have a really bad signal when making phone calls. It's either cutting me off or just a really bad signal. 

This topic has been closed for comments

3 replies

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8225 replies
  • December 27, 2023

Hi @Rhys Davies 

 

I’m sorry to hear this, how long have you been having these issues?

 

How are texts and data?

 

Please could you let us know the postcode(s) where you have these issues?

 

Tom


Flo Philomena
New
 Contributor
  • New
 Contributor
  • 3 replies
  • June 13, 2024

I live in DA1 5EU and still having to use my old phone as this one has no reception or cuts off. What do I do as I am now wondering what I am paying for. Can you advise? I have important calls and this is very disruptive for me and my ADHD.

 

I have to go outside for reception. :(


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8225 replies
  • July 1, 2024

Hi @Flo Philomena 

 

Sorry to hear this, I don’t see any issues in DA1 5EU, how long have you been having issues here?

 

Tom