Lost phone they gave me E sim which didn’t work went to currys got physical sim card which didn’t work again. Went on live chat they said its an error on my sim so it will take 72 hours to remove. WTH i work and i can not go to work without phone who will be responsible for my loss of earnings they don’t have any physical store or anything. My biggest regret was to leave O2 and came to them they were better than then ID. Guys if you are thinking to buy ID sim please do not buy their help is useless and i can not go to work or call anyone. They are biggest liars do not fall for them please otherwise you will regret like i do.
Thank you