Hi, my name is Ellie Webb I’ve had a recent contract come to an end in January 2025 which was an 24 month long contract which was taken out in January and I paid the final bill of £51.64. I then changed to sim only for £14 a month, however the I was charged £51.64 last month and this month I have received an invoice for £51.64 for this month also. However I was under the impression that this contract had now ended and I was now set up to pay my £14 a month. I would like to know why this is happening? Is there outstanding payments due or has the £51.64 just rolled over?
many thanks,
Ellie Webb
