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Bill capping

  • October 3, 2024
  • 5 replies
  • 296 views
RobC
Community Member
  • RobC
  • Community Member

If I set a bill cap of £0 does that mean I will never be billed for anything above my contract or does it mean I have no bill cap set?

Best answer by Matthew T

@RobC -

You won’t be billed for out-of-plan usage. Thanks.

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    5 replies

    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 1978 replies
    • Answer
    • October 23, 2024

    @RobC -

    You won’t be billed for out-of-plan usage. Thanks.

    iD Community Manager
    P
    New
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    • PLS123
    • New
 Contributor
    • 1 reply
    • February 14, 2025
    Matthew T wrote:

    @RobC -

    You won’t be billed for out-of-plan usage. Thanks.

    I am going to the Far East for a couple of weeks. If I set my bill cap to £0 will this prevent me from receiving any calls/texts whiist roaming abroad ?    

    M
    Helpful
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    • Matthew 1712
    • Helpful
 Contributor
    • 10 replies
    • February 14, 2025

    ​Yes, @PLS123 that is right. You can also not enable Roaming on Device and iD Mobile app.. to be doubly sure!

    Decembersangel72
    Silver Contributor
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    Hi ​@RobC 

    Here are 3 of iD Mobile help pages with regards to Bill Capping:-
    https://www.idmobile.co.uk/help-and-advice/capping

    https://www.idmobile.co.uk/help-and-support/billing/bill-capping
    https://www.idmobile.co.uk/help-and-advice/our-plans

    Hope this helps x
     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2255 replies
    • February 16, 2025

    Hi ​@PLS123 

     

    Thanks for posting. 

     

    We do hope the responses from our members has resolved your query. 

    Please get tin touch if you require any further assistance.

     

    Thanks, 

     

    Nat 

    Reply.


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