Bill incorrect

My bill is wrong

Pinned reply

Hi @Sharon Howard, you’ll be able to see a full breakdown of your pdf bill via the iD app or your account online.

However, if you still have questions surrounding this, feel free to let us know and we’ll be happy to send you a PM.

-Lauren

Hello

+19

Hi @Sharon Howard, you’ll be able to see a full breakdown of your pdf bill via the iD app or your account online.

However, if you still have questions surrounding this, feel free to let us know and we’ll be happy to send you a PM.

-Lauren

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

My bill is wrong

I have been charged for roaming but I have not left the country!!

Hello

+7

Sorry to hear this @Sonyavys

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Have been charged £55 and it should be £10

Rich Text Editor, editor1

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