Hi i paid twice the monthly direct debit and i did not get back my money.
Solved
bill paid 2.
Best answer by andewhite
Probably best to have a web chat with the iD customer service team, about a refund for your iD account,
The advisers work until 8pm on weekdays - tell 24/7 bot you’d like to “talk to a person”.
+26Probably best to have a web chat with the iD customer service team, about a refund for your iD account,
The advisers work until 8pm on weekdays - tell 24/7 bot you’d like to “talk to a person”.
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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