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bill payment

  • August 23, 2024
  • 5 replies
  • 71 views

Kevin Comer
Community Member

Hi my name is Kevin comer and I’m due to pay my bill today but I’m not getting my universal credit until Friday as I got my dates wrong , I’m living in a hostel and suffer with my mental health and was wondering if there was someon I could talk too before my phone gets disconnected 

5 replies

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 2001 replies
  • August 27, 2024

Hey @Kevin Comer,

You can either contact us on https://www.idmobile.co.uk/live-chat or you can contact our dedicated Vulnerable Customer Team on 0800 049 2376

Thanks.


Terry Lane
New
 Contributor
  • New
 Contributor
  • 1 reply
  • September 16, 2024

I have received a bill for £39.99, but I have no mobile no only an a count no. 13867193.

how fo I pay this bill


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 2001 replies
  • September 16, 2024

Morning @Terry Lane,

All iD SIMs have a Mobile Number. I’ve sent you a Private Message.

Thanks.


Liarna Holmes
New
 Contributor
  • New
 Contributor
  • 1 reply
  • September 22, 2024

.


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • September 25, 2024

Hi @Liarna Holmes,

Welcome to the Community!

Please can you provide us with further information and we can advise further.

 

Kash