I would like to know why my bill is double what it normally is? This is unacceptable I have not done or been anywhere to warrant paying double my monthly bill so why is it £99 instead of £45
bill price
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+24Hey there
If your bill is larger than normal, this could mean a number of things, such as using extra usage, roaming abroad, or simply because you’ve changed your plan or direct debit date recently. If you login to the app/website, there should be a breakdown of why your bill is as much as it is.
If you have any further queries relating to this, please contact us via our live-chat:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
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