My bill has gone up also. I'm 7 months into my contract £29.99 now £32.99 why have I not been informed of this? Looks like others are having the same issues ⚠️ 

I really wouldn't agree the price should changes so soon into a fixed contract. I will try and speak to someone at ID although I guess that won't be easy. I am 6 months into my 24 month contract but I am feeling like 8 won't be stopping with them or recommending them

Hi @Chris Wilson @Nadz27,

Welcome to the Community!

As @andewhite has advised contracts are subject to prices increase in line with CPI/RPI.

You can find further information at the links below:

https://www.idmobile.co.uk/rpi

https://www.idmobile.co.uk/cpi

Kash

I am being double billed. And the problem is I can’t even speak to a live operator or support personnel. I just bought my sim in May this year and I already paid £14 X 3. And now I can’t even use my fon cause I’ve been hold for a balance of £14. Mind you, I paid on the 20th of June and they’re billing me again for today. This is insane!!!

Hi I have payed my bill this month still got 12 days left bud can not use my mobile dater an can not call 

Hi @Amor78 & @Scott Milne 

Sorry to hear this, do you still require assistance with this?

Please let us know if so so we can get in touch.

We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

Tom