I missed a bill and was cut off and unable to afford it i thought id just pay it when i can so when i could It said i owed them £24 and i paid it THEN it still said i owed £24 and i paid that and it was atill there i have just wasted all my money just for nothing without realising i really can't afford this rn thanks and don't think this excessive amount for a service I've not been using us fair
Solved
Billing issues
Best answer by Kash M
Hi
Welcome to the Community!
Sorry to hear about this and we can offer support with paying bills in terms of extensions etc.
However if you require specific financial support I would advise contacting StepChange.
Please let us know if you would like us to PM you if you haven’t already been in touch with a different team.
Kash
+24Hi
Welcome to the Community!
Sorry to hear about this and we can offer support with paying bills in terms of extensions etc.
However if you require specific financial support I would advise contacting StepChange.
Please let us know if you would like us to PM you if you haven’t already been in touch with a different team.
Kash
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.