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billmpayment wont go through

  • January 30, 2025
  • 1 reply
  • 14 views

Every month I try to pay my bill and it won’t go through 

1 reply

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  • iD Mobile Employee
  • 2255 replies
  • January 30, 2025

Hi ​@Chrisbircher 

 

Thank you for getting in touch. 

 

We are very sorry to hear you are experiencing issues when attempting to make a payment. 

Can you please expand on the issue you are experiencing?

 

  • Are you attempting to make a manual card payment?
  • Are you paying online or over the phone?
  • Are you getting an error message?
  • Do the details (please do not provide any information here) on for the card match the account?

Thanks, 

 

Nat