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Blocked for late payment due to car accident no network for over a week now

  • June 30, 2024
  • 1 reply
  • 35 views

Dave Fulbrook
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 Contributor

Been over a week payed up fully after car accident desperate to to be reconnected been over a week with nothing I can't get anyone to help me need my phone for work and my children.

Best answer by Matthew T

Morning @Dave Fulbrook,

Sorry for the delay in getting back to you. Are you still facing issues? I’d try restarting your phone, and if that doesn’t work remove and reinsert your iD Mobile SIM.

Thanks.

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1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 2000 replies
  • Answer
  • July 15, 2024

Morning @Dave Fulbrook,

Sorry for the delay in getting back to you. Are you still facing issues? I’d try restarting your phone, and if that doesn’t work remove and reinsert your iD Mobile SIM.

Thanks.