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Blocked sim card?

  • March 22, 2018
  • 7 replies
  • 1656 views

I've blocked my sim card - what do i do?

Best answer by Anonymous

Get a PUK code from iD mobile...

"If your SIM has been secured with a PIN, you will be asked to enter the PIN anytime you place the SIM in a different device. If you enter it incorrectly three times, your SIM will automatically be blocked and you'll be asked for a PUK (PIN Unlock Key)"

You can get a PUK from one of their 'Live Chat' agents on their website. (https://www.idmobile.co.uk/).

Gordo
This topic has been closed for replies.

7 replies

  • Answer
  • March 22, 2018
Get a PUK code from iD mobile...

"If your SIM has been secured with a PIN, you will be asked to enter the PIN anytime you place the SIM in a different device. If you enter it incorrectly three times, your SIM will automatically be blocked and you'll be asked for a PUK (PIN Unlock Key)"

You can get a PUK from one of their 'Live Chat' agents on their website. (https://www.idmobile.co.uk/).

Gordo

  • March 22, 2018
My hero 😉

Hi I need help. My number is blocked PUK.


bertha
Community Member
  • Community Member
  • March 15, 2021

I NEED TO GET THE PUK CODE


Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • March 15, 2021

Hi @bertha 

Have you tried speaking to our Live Chat | iD Mobile Network team? An advisor there will be able to provide this to you.

-Mohsin


Salas Ali
Community Member
  • Community Member
  • July 16, 2021

I locked my sim. Please send PUK code urgently. I have to go to work. 


Will R
iD Mobile Employee
  • iD Mobile Employee
  • July 17, 2021

Hi @Salas Ali,

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will