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call barring


Steven Reiling
Community Member

I'm.working in Norway and I can't make calls to the UK but can receive them. I've gone into settings and found International  calls except home is toggled on, when I try to toggle.it off it asks for a 4 digit password number, which I have no idea what it is, I've tried 0000 but no use, can anyone  help please, If I have to ring ID does anyone.have a number you can call 

Cheers Steven 

Best answer by andewhite

Have you tried your iD Mobile customer service PIN, @Steven Reiling

Unfortunately, iD Mobile don’t have a telephone support helpline - iD help & support is online only.

You can speak to a customer adviser online at https://idmobile.co.uk/live-chat

The advisers work until 8pm on weekdays - the chatbot works 24/7. 

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12167 replies
  • Answer
  • July 17, 2024

Have you tried your iD Mobile customer service PIN, @Steven Reiling

Unfortunately, iD Mobile don’t have a telephone support helpline - iD help & support is online only.

You can speak to a customer adviser online at https://idmobile.co.uk/live-chat

The advisers work until 8pm on weekdays - the chatbot works 24/7. 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3756 replies
  • July 30, 2024

Hey there @Steven Reiling, welcome to Community!

 

If you’re in need of the PIN number in the future, please contact our live-chat who should be able to locate that for you:

 

https://www.idmobile.co.uk/live-chat

Thanks,

Tyler