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Call divert from website

  • 9 June 2021
  • 5 replies
  • 34 views

My Phone has died and I need to divert my calls to my wife’s phone. Can I do this via the website. I can’t see anything about diverting calls.

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Best answer by Ryan 9 June 2021, 19:37

Hi @Greenman1947,

@WelshPaul is right, this cannot be done through the website. Any call diverts would need to be put in place whilst the SIM card is being used within a phone. Sorry about that!

Ryan

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5 replies

Userlevel 6
Badge +2

Can I do this via the website.

Unfortunately the answer to that question is no. 

Userlevel 7
Badge +9

Hi @Greenman1947,

@WelshPaul is right, this cannot be done through the website. Any call diverts would need to be put in place whilst the SIM card is being used within a phone. Sorry about that!

Ryan

So if I put my SIM in my wife’s phone, can I set up a divert to her number without affecting her own SIM’s operation. We are both ID Mobile customers.

Userlevel 6
Badge +2

So if I put my SIM in my wife’s phone, can I set up a divert to her number without affecting her own SIM’s operation. We are both ID Mobile customers.

Yes you can do that and I can confirm that it will have no impact on your wife’s number/account.

Userlevel 6
Badge +8

Hi @Greenman1947,

 

The advice provided by @WelshPaul is spot on. But please do let us know if you require further assistance or have any other questions for us.

 

Will

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