My phone rings and callers are not directed to Voicemail but receive a message "that does not appear to be a valid number"
I think this started after I reduced the ring time, but unsure.
I have reset my network, no change. I am not a new user, and it used to work. Any ideas kind people? (Chatbots couldn't cope with the question)
+26Maybe ask the iD customer service team to adjust your iD account settings and increase the ring time, before diverting to your iD voicemail,
Try telling the 24/7 chatbot you’d like to “talk to a person” - the iD advisers work until 8pm on weekdays (6pm at weekends).
+25Hi
Have you tried adjusting the ring time back to what it was previously?
Does your device have the correct number in the settings?
Tom
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