My phone rings and callers are not directed to Voicemail but receive a message "that does not appear to be a valid number"
I think this started after I reduced the ring time, but unsure.
I have reset my network, no change. I am not a new user, and it used to work. Any ideas kind people? (Chatbots couldn't cope with the question)
Best answer by andewhite
Maybe ask the iD customer service team to adjust your iD account settings and increase the ring time, before diverting to your iD voicemail,
Try telling the 24/7 chatbot you’d like to “talk to a person” - the iD advisers work until 8pm on weekdays (6pm at weekends).
+26Maybe ask the iD customer service team to adjust your iD account settings and increase the ring time, before diverting to your iD voicemail,
Try telling the 24/7 chatbot you’d like to “talk to a person” - the iD advisers work until 8pm on weekdays (6pm at weekends).
+25Hi
Have you tried adjusting the ring time back to what it was previously?
Does your device have the correct number in the settings?
Tom
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