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Question

calls

  • June 30, 2025
  • 3 replies
  • 41 views

I can’t make any calls as from last Friday iv done everything in the advice given 

and therse no way of contacting any for any help 

This topic has been closed for replies.

3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 1, 2025

Hey there ​@Yacoob, sorry to hear that. Firstly, we’re contatable via numerous methods, including social media, our live-chat and here.

 

https://www.idmobile.co.uk/live-chat

 

Secondly, what’s your full postcode and what phone do you have please?

 

Is the issue only with calling?

 

Thanks,

Tyler


  • Author
  • New Contributor
  • July 1, 2025

Hi my post code is pr15ht

iphone 12pro max 

and yes only when calling 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 1, 2025

No problem, I see no issues in your area ​@Yacoob.

 

  1. When you go into phone settings, is your phone number showing correctly?
  2. Is VOLTE enabled and Wi-Fi calling?
  3. Have you tried restarting your phone, and resetting network settings?
  4. Are you able to try the SIM card in another device to see if the issues persist?

 

Thanks,

Tyler