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Question

calls

  • June 30, 2025
  • 3 replies
  • 30 views
Y
New Contributor

I can’t make any calls as from last Friday iv done everything in the advice given 

and therse no way of contacting any for any help 

    3 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • July 1, 2025

    Hey there ​@Yacoob, sorry to hear that. Firstly, we’re contatable via numerous methods, including social media, our live-chat and here.

     

    https://www.idmobile.co.uk/live-chat

     

    Secondly, what’s your full postcode and what phone do you have please?

     

    Is the issue only with calling?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Y
    New Contributor
    • Yacoob
    • Author
    • New Contributor
    • July 1, 2025

    Hi my post code is pr15ht

    iphone 12pro max 

    and yes only when calling 

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • July 1, 2025

    No problem, I see no issues in your area ​@Yacoob.

     

    1. When you go into phone settings, is your phone number showing correctly?
    2. Is VOLTE enabled and Wi-Fi calling?
    3. Have you tried restarting your phone, and resetting network settings?
    4. Are you able to try the SIM card in another device to see if the issues persist?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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