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Calls and texts to Australia


Blondeshavefun
Community Member

I have never been able to text my brother in Australia. He texts me and then I reply but it doesn’t go.

 I have to then send him a text with my husbands payg phone. I have unlimited calls and texts. Why cant I text him. I have also tried phoning him and I can’t do that either.

 

Best answer by andewhite

Because your pay monthly iD plan’s allowances do not include international calls and texts @Blondeshavefun

You’ll need to have international calls and texts enabled on your iD account, and set you bill cap high enough to allow you to call and text Australia.

I’m using WhatsApp to message or call family in Australia.

 

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andewhite
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  • Platinum 
Contributor
  • 12167 replies
  • Answer
  • March 24, 2023

Because your pay monthly iD plan’s allowances do not include international calls and texts @Blondeshavefun

You’ll need to have international calls and texts enabled on your iD account, and set you bill cap high enough to allow you to call and text Australia.

I’m using WhatsApp to message or call family in Australia.

 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8192 replies
  • March 28, 2023

Hi @Blondeshavefun,

Welcome to the Community!

I hope that the information that @andewhite has provided has helped.

if you still have any issues, please let us know and we can check it out.

 

Kash