Both me and my wife have switched over to idmobile (Both E-Sims) recently. Both have the same phone (Pixel 9 XL Pro). Never had an issue on any other network but any time we make calls to another mobile calls cut off after 2minutes.
This has been trialled in numerous areas and numerous times of day. If we call any other mobile it cuts off after 2 minutes. Really frustrating as this has made the phones unusable.
Any solution to this ??
+26A Google search seems to suggest this might be an issue with the Android / Pixel 9 Pro combination,
If so, maybe Google will patch Android with a fix.
considering I was on Vodafone without issues and the only thing thats changed is the switch to IDmobile I cant be blamed for assuming its an Issue with IDmobile?
Too make this worse, I had a call from IDmobile (From a mobile number), then got told I need to go through security and give them the verification number sent to my email which states:
”Remember, DO NOT share this code, and we'll never request this number from you over the phone.”
Not a great service so far
Hi
We’re sorry to hear this, have you tried any troubleshooting methods? If so, please could you list them to avoid repetition.
Also, please could you confirm the iD Mobile contact number that contacted you?
Anika
I am afraid that does not look like a number we would use
Have you completed a manual network reset on the handsets?
Natalie
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