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calls issue

  • August 20, 2024
  • 1 reply
  • 27 views

Sakr5056
Community Member

Can no longer make or receive calls. Was working fine last week. WiFi and internet work fine. Tried all the various suggested solutions apart from putting my sim in another phone as I don’t have another phone to try it out on. Any suggestions?

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1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • August 26, 2024

Hey there @Sakr5056, sorry to hear that.

 

How long has this been an issue for?

 

Is this related to one area, or wherever you go?

 

Are all payments up-to date?

 

Do calls and texts work okay?

 

Have you restarted your phone?

 

Have you reset network settings?

 

Thanks,

Tyler