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calls not working - when will this be sorted ?

  • January 23, 2025
  • 4 replies
  • 228 views

This is absolutely disgraceful! 

Extremely important calls have been missed and not to mention that my children couldn't call me if they needed to! 😡 

4 replies

  • Helpful
 Contributor
  • 56 replies
  • January 23, 2025

Click on ‘Service status’ at the top of this page and see what is affected and they know what the fault is (found at 6pm) and next update is at 8pm. Maybe use whatsapp if you need to call urgently?


  • 0 replies
  • January 23, 2025

Yes it is absolutely appalling network has been down since 1pm and still not resolved!!!


  • Helpful
 Contributor
  • 56 replies
  • January 23, 2025

 


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  • iD Mobile Employee
  • 2215 replies
  • January 24, 2025

Hello, 

 

Thank you to all for getting in touch. 

We are very sorry about this, our team are working on getting this resolved as quickly as possible.

We appreciate your patience and understanding at this time. 

 

Please check here for updates regarding the issue.

 

Thanks, 

 

Nat