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can i add landline numbers to call package

P
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I'm new to ID mobile and didn't realise landlines were not included in my contract. Is there a way to add these on like a bolt on? 

Best answer by Tom

Hi @Pamrobertson83 

 

You should be able to call standard, residential landlines, however premium landlines would not be included, there isn’t anything to add on to change this, sorry.

 

Tom

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    Tom
    iD Mobile Employee
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    • Tom
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    • August 15, 2024

    Hi @Pamrobertson83 

     

    You should be able to call standard, residential landlines, however premium landlines would not be included, there isn’t anything to add on to change this, sorry.

     

    Tom

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    P
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    • Pamrobertson83
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    • August 15, 2024

    Thanks Tom.

    I can make calls but these are charged at 40p per minute and I didn't realise this when I took out the contract as it said unlimited so I assumed that included landlines but it doesn't. 

    You don't realise how many times you call landlines still for Dr's appointments, hospitals or even the local takeaways! 

    Tyler
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    • August 21, 2024

    Hey there @Pamrobertson83, sorry for any confusion.

     

    To confirm, you can call these numbers, however, the premium landlines will be charged.

     

    Thank you,

    Tyler

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