Excellent, thank you very much 

Hi ​@suggsy,

Glad to hear that ​@WelshPaul has helped. 

If you require further assistance, please let us know.

Kash

Thank you, 

I do find a lot of places without signal, after looking at coverage charts etc before signing up, I’ve done all suggested , reset network settings, restarted the phone (IPhone 15 on latest software update),took put and re inserted SIM card etc etc, I have spoken to a few people on ID mobile who all say the same thing, so postcode coverage checker was/is not accurate in our cases.

It looks expensive to pay out the contract, but might be worth while if signal is not good.

ill give it a little more time to see if Vodafone signal/joint venture with Three network makes better signal for ID mobile.

Hi ​@suggsy 

The coverage checker whilst typically a good indicator of signal isn’t and cannot be 100% accurate, all iD Mobile plans have a cooling off period where if you find the signal isn’t suitable, you’d be able to return within that period.

Tom

Thanks for the reply,

Yes I know that thank you.

But is the venture between Vodafone and Three network going to affect the ID signal and make it better?

Hi ​@suggsy 

We rely on Three UK signal for our network, if that network is about to get bigger, that should mean our network would too.

Tom

Well, let’s hope signal gets better if ID network has any benefit with Vodafone being involved.

Thanks again, have a great day