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Question

Can i cancel Sim Only ID Contract if number transfer keeps getting ignored?

  • December 21, 2020
  • 1 reply
  • 13 views

Raeb76
Community Member

I have been trying to contact ID and sending number transfer form and PAC code for over a week and have still had no notification of this being done. Would I be able to cancel my contract with them as I have not received what they promised me as I am currently paying 2 contracts? 

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1 reply

Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • 2173 replies
  • December 28, 2020

Hi @Raeb76 

we are sorry to hear you have still not heard anything regarding your number Port since submitting your PAC code. We will PM you so we can look into this.

-Mohsin