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can i freeze the account rather than close it?

I want to freeze this account for now, not close it down. Is this possible? Or its cancel completely only?

Best answer by andewhite

tara1604 wrote:

How can I freeze contract? Cannot find anywhere to do it? Thanks

If you have a pay monthly iD contract, you cannot freeze (stop payments), @tara1604.

+26

If you have a pay monthly contract with iD, then you can’t freeze or pause the contract, @tara1604.

If it’s PAYG, then you can do nothing (freeze) for 120-days I think.

Forum member (non-iD).

How can I freeze contract? Cannot find anywhere to do it? Thanks

+26

tara1604 wrote:

How can I freeze contract? Cannot find anywhere to do it? Thanks

If you have a pay monthly iD contract, you cannot freeze (stop payments), @tara1604.

Forum member (non-iD).

+24

Hey there @tara1604, as kindly advised by @andewhite, you cannot freeze your account or payments I’m afraid.

Thanks,

Tyler

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