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can i freeze the account rather than close it?

T
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I want to freeze this account for now, not close it down. Is this possible? Or its cancel completely only? 

Best answer by andewhite

tara1604 wrote:

How can I freeze contract? Cannot find anywhere to do it? Thanks

If you have a pay monthly iD contract, you cannot freeze (stop payments), ​@tara1604. 

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    andewhite
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    • April 10, 2025

    If you have a pay monthly contract with iD, then you can’t freeze or pause the contract, ​@tara1604. 

    If it’s PAYG, then you can do nothing (freeze) for 120-days I think. 

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    T
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    • tara1604
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    • April 10, 2025

    How can I freeze contract? Cannot find anywhere to do it? Thanks

    andewhite
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    • April 10, 2025
    tara1604 wrote:

    How can I freeze contract? Cannot find anywhere to do it? Thanks

    If you have a pay monthly iD contract, you cannot freeze (stop payments), ​@tara1604. 

    Forum member (non-iD).
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      tara1604
    Tyler C
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    • Tyler C
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    • April 12, 2025

    Hey there ​@tara1604, as kindly advised by ​@andewhite, you cannot freeze your account or payments I’m afraid.

     

    Thanks,

    Tyler

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