I'm keen on getting a new Samsung s24 ultra.
There are few offers included. Among those is the £125 trade in (regardless status?).
The T&C says this include non working devices. Mine got a damaged screen not allowing a section to be visible, but apart from that abs cosmetic damages, it is working alright.
When I select the device to include in the trade in section. It wouldn't allow me to select "damaged", so I can't request the trade?
Even if I don't get anything for the device itself, I should still be able to apply for the £125 promotion, right ?
Best answer by WelshPaul
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