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can I upgrade to a new phone before my upgrade is due?

  • September 22, 2024
  • 2 replies
  • 169 views
Deirdre Balfour
Community Member

I have run out of all storage and memory on my current phone and don't want to delete videos. Can I upgrade before it is due?

Best answer by WelshPaul

If your existing iD contract is for a minimum term of 24-months, then you’ll be able to upgrade from 60-days before the end of your minimum term (of 24-months).

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    WelshPaul
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    • WelshPaul
    • Platinum 
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    • 3080 replies
    • Answer
    • September 22, 2024

    If your existing iD contract is for a minimum term of 24-months, then you’ll be able to upgrade from 60-days before the end of your minimum term (of 24-months).

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • 8193 replies
    • September 25, 2024

    Hi @Deirdre Balfour,

    Welcome to the Community!

    It looks like @WelshPaul has answered your query.

    If you require further assistance, please get back to us.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply


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