Skip to main content
Solved

can i use my phone in the isle of man?


i am going to the isle of man next week and wanted to check if my phone would work or not.

Best answer by Rory C

Hi @Sophie Jackson, it will work, but you’ll be charged extra for any usage. You can see the prices here

Just ensure Roaming is enabled on both your phone and in your iD Mobile account.

 

Thank you,

Rory

View original
This topic has been closed for replies.

10 replies

Rory C
iD Mobile Employee
  • iD Mobile Employee
  • 1684 replies
  • Answer
  • May 24, 2022

Hi @Sophie Jackson, it will work, but you’ll be charged extra for any usage. You can see the prices here

Just ensure Roaming is enabled on both your phone and in your iD Mobile account.

 

Thank you,

Rory


  • Author
  • Community Member
  • 0 replies
  • May 25, 2022

thank you.

 


Rory C
iD Mobile Employee
  • iD Mobile Employee
  • 1684 replies
  • May 26, 2022

You’re most welcome, enjoy your trip!

 

Thank you,

Rory


  • Author
  • Community Member
  • 0 replies
  • May 31, 2022

also, do i need to put my phone into aeroplane mode so i dont get charged a roaming fee or does it not matter?


andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12470 replies
  • May 31, 2022

If you set your Bill Cap to £0 and/or turn OFF roaming, in your iD account, that should ensure you won’t be charged a roaming fee while in the Isle of Man.

Are you flying or taking a ferry?

Anyway, enjoy your stay.


  • Author
  • Community Member
  • 0 replies
  • May 31, 2022

Taking a ferry.


andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12470 replies
  • May 31, 2022

Be careful on the ferry - lots of ferries provide a satellite based mobile network on-board for their passengers, but these are very expensive to use.

 


  • Community Member
  • 0 replies
  • September 9, 2022

Why is the Isle of Man listed on the 50 countries included in usage if nit included?


andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12470 replies
  • September 9, 2022
Pauldeni13 wrote:

Why is the Isle of Man listed on the 50 countries included in usage if nit included?

In my experience, live chat agents often seem inexperienced and poorly trained.

Your best option for getting an answer is to ask the iD social media team privately on facebook (using Messenger), or Twitter (by DM (direct message)).

Out-of-hours messages left on facebook or Twitter are handled when the iD social media team next start work.

Good luck.


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8484 replies
  • September 21, 2022

Hi @Pauldeni13 

 

You shouldn’t be charged extra for included usage in the Isle of Man, as long as you’ve stayed within your allowances you wouldn’t be charged any extra.

 

Have you been charged for roaming in the Isle of Man? Please let us know if you have.

 

Tom