Since joining iDMobile, I am getting a warning: “Can’t download MMS Check your APN settings and then tap to retry.”
I have checked the settings and they appear to be correct. Can someone advise me what else to do?
Solved
Can't download MMS
Best answer by Matthew T
Slightly different
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Open Settings.
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Tap ‘General management’.
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Tap ‘Reset’.
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Tap ‘Reset network settings’.
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Tap ‘Reset settings’.
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Enter your PIN, password or pattern.
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Tap ‘Reset’ to confirm.
Don’t worry, this won’t reset any personal data, like Apps, Photos or Contacts, but you will need to re-enter Wi-Fi passwords.
+24If you mean to use the settings tool (https://www.idmobile.co.uk/help-and-advice/get-your-settings/settings-tool), my phone is not listed (Samsung Galaxy A52s).
+24Slightly different
-
Open Settings.
-
Tap ‘General management’.
-
Tap ‘Reset’.
-
Tap ‘Reset network settings’.
-
Tap ‘Reset settings’.
-
Enter your PIN, password or pattern.
-
Tap ‘Reset’ to confirm.
Don’t worry, this won’t reset any personal data, like Apps, Photos or Contacts, but you will need to re-enter Wi-Fi passwords.
Just reset the mobile network settings. That seems to have done the trick. I was able to receive a MMS message from my wife’s phone.
Thank you for your help.
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